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The University provides support to disabled students and doctoral researchers in accordance with the . The Equality Act 2010 defines a disability as a long-term physical or mental health condition — which has lasted, or is likely to last, 12 months or more — and which has a substantial and adverse effect on someone’s ability to undertake normal day-to-day activities. For students and doctoral researchers, their normal day-to-day activities include studying. This guidance also covers the University’s support for students and doctoral researchers with significant health issues, injuries, and those facing challenging personal circumstances.

SWAI work with external partners to deliver support and targeted events for students as an enhancement to the in-house provision within SWAI. These are listed on our External Partner website here.

SWAI also work with internal partners across the University to enhance provision and the student experience including, but not limited to, , Para and Disability Support, Pilkington Library, Student Accommodation Centre, , Estates and Facilities Management, University Course Admissions  

SWAI encourages all eligible students to apply for Disabled Students Allowance to access funding for targeted support and technology alongside University support.

Applicants are encouraged to share their circumstances with Student Services online here in the Disability and Health Portal as early as possible to help ensure support can be arranged in time for studies to begin. This forms part of our Anticipatory Duty within the Equality Act 2010.

Students can share information with SWAI about their disability, mental health and/or wellbeing circumstances at any point during their time at University. The  is the central point of access into SWAI and is screened at least twice per working day by a senior SWAI staff member.

The Student Services Privacy Notice, available online here, outlines what personal data Student Services collect and reuse from other University systems, how we collect it, why we collect it, if and who we share it with, and for how long we will keep it.

The University recognises its responsibilities in preventing and addressing potential harms to children and vulnerable adults. We are committed to ensuring the safety, physical and emotional wellbeing of our students, apprentices, staff, research participants, research collaborators, athletes and visitors and to creating an environment conducive to living, study, learning and the advancement of knowledge. The full Safeguarding Policy is available online here

There are robust procedures and guidance for all staff involved in managing student risk based on three principles: identifying risk; escalating risk; managing risk. Policy and procedures are available for .

Incident support and reporting channels are available online here.

If academic performance has been impacted by circumstances outside of student control, students are encouraged to make the University aware of the situation as soon as possible. Further information about this can be found in the Student Handbook

As per information in the Student Handbook, students are encouraged to raise any complaint at the earliest opportunity with the staff member most closely involved with the matter of concern. The aim will be resolve quickly and informally to the satisfaction of all parties. If the matter is not resolved, students should contact the Head of Student Wellbeing and Inclusivity to discuss directly.